MSI Reproductive Choices - Bristol Centre

2 Gifford Court, Fox Den Road, Stoke Gifford, Bristol, BS34 8TT 1,628 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 39 of 162
 
6th April 2021


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Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
6th April 2021


The staff and everyone around are so lovely and make the paitent the number one priority and how we felt into alot of concideration. Was very comforting to be around and always made sure I was okay... Wouldn't change anything.thank you!!

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
6th April 2021


Everyone was lovely, procedure room was terrifying and way too many staff but all made me feel very comforted and were all kind and patient with me

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
1st April 2021


The lady I spoke to, [name removed], was lovely. She took the time to listen to me explain my story and she allowed me to speak honestly without any judgement. As a sufferer of anxiety (telephone calls are a big trigger) I cannot express how lovely it was to have a heartfelt person at the other end of the phone, listening and making sure your care is covered all round. I have never had to go through this before, had I not of lost my brother 2 weeks ago and if my health could withstand the pregnancy, I may never have spoken to [name removed], but in my case, I’m glad I had her at the end of the phone helping me through with care and consideration. Not once did I feel rushed or just “another patient”. I wasn’t going to take any counselling, but after I spoke to [name removed], I realised it’s easier to talk to a stranger about your troubles. So I have my first session in a weeks time. Again, thanks to [name removed]. She’s a credit to your company. Thank you [name removed].

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
30th March 2021


I honestly feel overwhelmed with the support I was given in theatre. I really struggled with anxiety of going under and I felt completely supported and will honestly forever be grateful for the way I was treated. Thank you so much for everything.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
25th March 2021


Very nice ladies. Informative

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
25th March 2021


The consultation never asked about why I was deciding to end or if I needed to discuss it further. Which was what I though a consultation was about

2021-03-26 11:59:50
Response from MSI Reproductive Choices - Bristol Centre

Thank you for your feedback and I'm sorry you were disappointed with your consultation. We do try to be as discreet as possible and not to pry into personal reasons, beyond the legal requirement. However, if you feel you are struggling with this in any way, our independent counselling can be very beneficial. You can call us anytime on 0345 300 8090

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
23rd March 2021


All the staff were amazing lovely and very supportive I was made to feel very comfortable and with my fear of needles all the nurses were so lovely and stayed with me every step of the way to make sure I felt okay. The after care was amazing and I was given a hot chocolate and lots of biscuits to make me feel better. I couldn’t recommend this place anymore they met all my needs and more

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
23rd March 2021


They all made me feel so calm and were so informative, I cannot thank them all enough.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
23rd March 2021


All staff who were involved with my care today were compassionate, sympathetic and non judgmental. I would definitely recommend this service to any other woman who finds themselves ever in my situation.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
 
Page 39 of 162

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Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Bristol Centre: http://iwgc.net/eb4i3